Accessibility

Located in the South Kensington neighbourhood of West London, The Kensington prides itself in welcoming guests with the same warmth, comfort, and hospitality upon every visit and stay. As such, accessibility and inclusion are key priorities, and we strive to ensure guests' individual needs and requirements are addressed. 

Several rooms at The Kensington are specifically adapted with accessibility in mind. These spaces are all step-free with door frames designed to accommodate the width of a wheelchair for ease of access. Additionally, our designated accessible accommodations feature gracious bathrooms with grab rails at the toilet and lower-level cabinets for wheelchair access while steps for walk-in showers can be provided upon request. As a precaution, these showers are designed without a step at the threshold.

The Kensington offers step free access from the street to every part of the hotel, including common areas, dining rooms, bedrooms, and fitness facilities.