Concierge Experiences Guide

Make the most of your stay at The Kensington with curated recommendations from our Head of Concierge. From horseback riding in Hyde Park to private sightseeing tours and more, enjoy premium access to the best London has to offer.  

To learn more, please contact the hotel concierge by phone +44 20 7589 6300 or email Kensington_Concierge@doylecollection.com

A picturesque view of the River Thames in London, with iconic buildings and a clear blue sky.

Private Luxury Charter on the Thames

Spend an evening sight-seeing on the River Thames. Whether it’s an intimate dinner, a private sightseeing tour or a special occasion, Thames Limo provides exceptional service, including discreet boarding options, to make your journey truly unforgettable. 

Hyde Park horseback riding, London, equestrian, outdoor activity.

Ride Horseback in Hyde Park

Experience London’s famous Hyde Park from a new point of view. Ride horseback along historic Rotten Row, England’s most prestigious equestrian venue for over 300 years. With serene views of the Serpentine lake and lush parkland, this unforgettable activity is available year-round and perfect for riders of all levels.

A stunning view of the historic Kensington Palace, the childhood home of Queen Victoria.

Private Guided Tours of Kensington Palace

Step into history and explore Queen Victoria’s childhood home with a private guided tour of Kensington Palace an hour before it opens to the public. Arrive at 8:50am to experience the palace all for yourself and learn the remarkable stories from your personal guide. Following the tour, wander the exquisite gardens at your leisure and stroll over to The Orangery for a cup of English tea.

National Gallery, London, museum, art, culture.

After Hour Museum Tours

Unlock London’s treasures with an exclusive after-hours tour of its most iconic museums and galleries, including the National Gallery and the Science Museum. Perfect for families and private groups, this experience offers intimate access to cultural gems, free from crowds.

Actors performing on stage at the world-renowned Glyndebourne Opera House.

World-Class Performances at Glyndebourne Opera House

Immerse yourself in the magic of opera at Glyndebourne, one of the world’s most celebrated venues, set in the stunning East Sussex countryside. From captivating summer festivals and intimate autumn performances to regular learning and engagement programmes, this is a quintessentially British cultural experience.

Two concierges dressed in red and black holding the doors at Bicester Village: VIP Shopping Experience. Enjoy a luxury shopping day at Bicester Village, just over an hour from London.

Bicester Village: VIP Shopping Experience

Enjoy a luxury shopping day at Bicester Village, just over an hour from London. Browse over 150 luxury boutiques, dine at exceptional restaurants, and unwind in the Village’s exclusive VIP retreat, The Apartment.

Enjoy our benefits when you visit:

  • Access to the Village’s VIP retreat, The Apartment and its private suites
  • Reserved Parking
  • Personal Shopping
  • Hands-free Shopping

The iconic Centre Court at Wimbledon, the home of the world's most prestigious tennis tournament.

Wimbledon Debenture Tournament Access

Secure your place at the world’s most prestigious tennis tournament with official Wimbledon Debenture Tickets. Gain access to Centre Court or Court No.1 and enjoy the exclusive Debenture Lounges, offering fine dining and luxurious amenities.

Inside of the Science Museum

Private Pre-Opening Tours of the Science Museum

Enjoy access to the Science Museum before it opens with your personal tour guide. Explore the Wonderlab gallery, engage with interactive exhibits, and witness a bespoke experiment, all without the crowds. Perfect for families or groups of up to 16, the tours take place on Tuesday morning and end with refreshments in a VIP café space overlooking the main gallery.